![]() How can I clear these out? Do I just make a journal entry DR A/R, CR Income?įor this I would use an other charge item on an invoice for the over payment amount, receive payments and apply credits. My second question is we have some credits sitting in A/R on the books that are small over payments (<$1) that will not be refunded (they are very old). From crediting a clients account to applying a credit memo to an invoice. Click the Reports tab at the top of your invoice. In this video I show you how to use credit memos in Quickbooks Online. Click the customer name, the click the invoice in the Transactions tab. History, you should see the refund check listed in the Transaction History - Credit You can open the transaction history of your invoice to view the credit memo applied to it. If you now choose Customers > CreateĬredit Memos/Refunds to display the credit memo you just entered and click Tx Of the credit included in the Existing Credits field and the refund check in the bottomģ Select the Apply Existing Credits checkbox.Ĥ On the Refund Chk line, enter the check amount in the Payment column, if not alreadyĮntered by QuickBooks, and then click OK. To connect the refund check to the credit memo:Ģ Choose the customer to whom you just wrote the refund check. The result is not really a credit memo in QB, but it looks like one when printed. At the top of the payment under the Print button, pick Print Credit Memo. ![]() If I apply the credit memo, and add the 200 to the payment line, the check total does not reflect the credit, only the payment. Identify the customer and, if necessary, the job in the Customer: Job drop-down menu. As an example: The customer is paying 200, but also taking a 400 credit. Choose CustomersCreate Credit Memos/Refunds or click the Refunds & Credits icon in the Customer section of the home page to display the Create Credit Memos/Refunds window (as shown). Receive Payments window to connect the two. There is an option that might placate them: - Open the payment that is partially unapplied. When I choose the credit to apply and also enter what they are paying, the check total does not reflect the credit memo. ![]() Although you have recorded both the credit memo and the check, you still need to connect theĬheck to the credit memo so that QuickBooks can track the transaction correctly. ![]()
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